Privacy Policy

At RNR Travel Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, search for car rentals, or make a reservation through our platform. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

• Personal Information: Full name, email address, phone number, and billing details.
• Driver Information: Driver’s license details required for rental verification.
• Payment Information: Payment method details processed securely through third-party payment gateways. We do not store full credit or debit card numbers.
• Booking Details: Rental dates, pickup and drop-off locations, vehicle preferences.
• Technical Data: IP address, browser type, device information, and usage logs.
• Communication Records: Emails, chat messages, and support inquiries.

2. How We Use Your Information

Your information is used for the following purposes:

• Processing and managing car rental reservations
• Communicating booking confirmations, updates, or changes
• Providing customer support and resolving issues
• Improving website performance and user experience
• Preventing fraud and ensuring secure transactions
• Complying with legal and regulatory requirements

3. Sharing of Information

We may share your information only with trusted third parties necessary to complete your car rental booking, including:

• Car rental suppliers and vehicle providers
• Payment processors and fraud prevention services
• Technology and analytics service providers
• Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third-party marketers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings. Please refer to our Cookie Policy for additional details.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure. While we take reasonable steps to safeguard data, no online system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill booking obligations, comply with legal requirements, resolve disputes, and enforce our agreements. Data is securely deleted or anonymized once it is no longer required.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request deletion of your data where legally permitted
• Opt out of promotional communications

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. Users are encouraged to review the privacy policies of those websites independently.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

10. International Data Transfers

In some cases, your information may be transferred to service providers located outside your state or country. Such transfers are conducted using appropriate safeguards to protect your data.

11. Changes to This Privacy Policy

RNR Travel Ltd reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the revised policy.